We suggest 2 days before an event you need your accessOH!ries delivered. For example, if your have an event on a Saturday, we recommend your rental start date to be Thursday. After the party is over, just pack up your item and ship it back to us Monday morning!
Your rental period begins the day your order is delivered to your doorstep. We offer a 3 day, 7 day or 14 day rental period. For example, if you select to have your pieces delivered on a Friday, that is your start date and you would need to ship it back to us by Monday. In effort to obtain accuracy in tracking, we ask that you postmark your milajki accessOH!ry back to us by noon on the last day of your rental. If your rental period ends on Sunday or holiday it needs to be postmarked the following business day. If you need additional days, please communicate with us in advance of your order.
Yes, as an option for delivery we offer you to come pick up your accessOH!ry at milajki Style FactOH!ry Pop Up POH!rtal in Gothenburg Sweden during business hours 10-18. Please bring a proof of purchase along with a photo ID.
We do our best to ensure shipment in a timely manner, but sometimes the shipment service are out of our control. If you let us know that you see a delay in shipment, we will do our best to help you out.
Ship it back to us with return label: milajki Style FactOH!ry StorytellingOH! Korsgatan 14, 411 16 Göteborg
There’s no need to iron or clean the item — we’ll take care of any reasonable wear and tear. Make sure you post the package by no later than 12pm on the return date. If your return date falls on a Sunday or a holiday, it must be postmarked first thing the following business day. It is important that we receive the item back on time so we can ensure availability for the next rental customer!
Don’t worry! We understand that some wear and tear may be inevitable and beyond your control. In very rare and unfortunate situations, a rental may experience irreparable damages or go completely missing altogether. Should these travesties occur, your credit card would be charged the full retail value (the "own it" price) which is acknowledged in the rental agreement when you check-out. But a rip in the princess tulle skirt smaller than dime-sized? You're all good!
The borrowing possibilities of every piece are contingent upon reliable returns. As a result, we charge a late fee of 5% the retail price for each additional day your accessOH!ry is not returned. We are grateful for you being mindful of the next customer in line by returning your rental in time.
Every accessOH!ry piece is hand cleaned between rentals and comes with 100% assurance that your rental will look sparkly and fresh when you receive it! Tulle skirts can potentially have very tiny tears in them over time, but we will never send you anything that would be noticeable!